Shipping & returns

To complete your order we need to know your name, billing and shipping address, telephone number and email address. Your credit or debit card information will only be used to process your order and will not be retained after order fulfillment. Transactions are secure and encrypted through Stripe. We gladly accept all major credit cards for payment. Free shipping will be applied to all orders over $75.

The majority of orders will be shipped via USPS. A card or small flat item will be shipped using forever stamps at $1.50. Many orders, such as pens, multiple cards, or gifts, will be shipped USPS flat rate at $9. Large items, such as puzzles, will be shipped USPS flat rate $24. If the items in your order are over 12 inches or 4 pounds, it will be shipped by FedEx. As FedEx will not deliver to P.O. boxes, a street address must be provided.

Most items ship within 3-5 business days of order placement. Please be aware that holiday seasons can increase shipping time estimates.

Upon order placement, an automatic email is sent to your email address confirming your order. Upon order fulfillment, a second email will be sent to you stating that your package has shipped and will provide a tracking number. If you are placing an order for in-store pickup, a second email will be sent stating that it is ready to be picked up.

Returns of merchandise are accepted in original, salable condition within 30 days of purchase. All shipping and handling fees as well as gift wrap are non-refundable. Refunds must be accompanied by the original invoice or packing slip. A refund will be remitted to your credit card or debit card upon receipt of returned merchandise. We do not accept returns of personalized items. Holiday merchandise is non-returnable after December 15th.
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